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Isokinetic London

Experts in sport and exercise medicine working in a multidisciplinary team of physiotherapists, osteopaths and rehabilitation specialists to help you recover

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Improve your movement strategy

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Pool rehabilitation

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WHAT WE DO

We are passionate about people living an active lifestyle, so when injury or pain gets in the way, we are here to help you to achieve your goals to do the activities that are important to you. This may mean recovering from injury to get back into a team sport, but may also be to play with your grandchildren or remain competitive with your children! Whether your activity is gardening, dance, yoga, tennis, rugby or football, we want to help you do the things you love doing better than before and for as long as possible. We will help you with any musculo-skeletal injury, which may or may not be a sports related, to reach a diagnosis and a care plan to get you back doing the things you love. We offer a doctor (physician) led service with experts in sport and exercise medicine working in a multidisciplinary team of physiotherapists, osteopaths and rehabilitation specialists to help you recover. 

Book a consultation online now.

 

OUR APPROACH

Isokinetic has revolutionised the way sports rehabilitation is delivered. We have extensive experience in professional sport, but know the same philosophy and standards apply to all patients, whether you be 5 or 95 years old! We divide rehabilitation into five distinct phases and assign a doctor to case-manage each individual patient, ensuring you get the best possible care and support throughout your treatment.  Learn more about our five phases. Managing patient care and the entire rehabilitation process is what we do best.  We also have close links in the local area, London and around the world, and can assist you in finding the right orthopaedic surgeons, MRI scans, or whatever else may be necessary for your recovery. You need look no further than us for a comprehensive and excellent service!


OUR FACILITIES

Our facilities are what you would expect from the premier treatment and rehabilitation facility in Central London, particularly as we care for professional athletes, international patients and a general public that expect the best. Set over three primary floors there are four fully-equipped medical consulting suites and 3 combined rehabilitation and treatment gyms. Additional unique features are our multi-depth aquatherapy pool and an indoor movement science room (our  innovative “Green Room”). In addition to our locker rooms and shower facilities, patients can relax in our lounge areas. We also use off site outdoor sports fields for that vital end phase rehabilitation work to get you back better than ever! 


ABOUT US

Our Central London clinic is our first outside of Italy, from where we have provided world-class and innovative treatment for more than 30 years. With vast experience managing musculo-skeletal injuries and the injury rehabilitation process, we are a FIFA Medical Centre of Excellence, offering expert Musculoskeletal and Sports Medicine consultations, effective rehabilitation treatment and recovery programmes.  Our new international flagship centre opened on 29th September 2014 at 11 Harley Street. 

 

YOUR FIRST APPOINTMENT

Your first appointment will be at least a 40 minute consultation with one of our Sports Medicine Doctors – so be sure to bring any recent X-ray or other scan results when you come. We’ll cover your medical history, key lifestyle information, your expectations of recovery and personal goals. Taking all of this into account, your doctor will become your personal Case Manager, guiding you through the entire process. We may also move to the gym for an initial rehabilitation session and functional evaluation, so it is also a good idea to bringing appropriate gym kit. And finally, please book yourself out of your diary for a few extra minutes to fill in the various forms we will need from you, and booking in the rehabilitation sessions (if appropriate). 


YOUR JOURNEY BEGINS

Right from your first appointment your doctor will start to prepare a customized rehabilitation plan. Your recovery starts straight away! Exercise is an important component of our model of care, so you should expect to start rehabilitation sessions in the gym or pool almost immediately. Sessions typically last 100-120 minutes, with a combination of manual therapy, treatment modalities and supervised exercise.

 

PRIVATE MEDICAL INSURANCE

We are recognized by the majority of insurers for our services (one exception is AXA-PPP see here for details). We have direct billing agreements with with BUPA, BUA International, Allianz, Aviva, WPA and CIGNA. If you are covered by any other private health insurance company, we request a deposit and that you settle your account with us directly after each appointment and claim the costs back from your insurance company. If we do bill directly please do be aware of your policy details, especially around annual benefit limits and excesses.  We do not like unpleasant insurance surprises for you.  

Dealing with insurances will likely form part of our relationship with you. We know that dealing with insurance can sometimes can be annoying or seem complicated.  This is why we recommend that you start with understanding the limitations on your personal policy.  Our experience tells us each individual’s policy can be completely different, so it is important to establish exactly what you are covered for, as well as if there are restrictions on the number of appointments, annual excesses, or a maximum benefit allowance.

As a first step please come with a pre-authorisation code and your membership number for this first appointment with the doctor who will be a specialist in Sport and Exercise Medicine.   After this, we will help you understand what other treatment sessions need to be pre-authorised before commencing the sessions.

Please be aware that any annual excesses, co-payments or shortfalls on your policy will need to paid by you in full.

Embassy or sponsored patients should always present with a letter of guarantee on headed paper stating who is responsible for the consultation and treatment at the clinic.


HOW TO FIND US                                                                                    

You can reach us easily by public transport. We are based at 11 Harley Street in London’s West End, just a short walk from Oxford Circus and Bond Street tube stations. There is vehicle access too, should you need to be dropped off or collected at the door. Find us on Google Maps.

 

MEET THE TEAM

Our clinical team in London is led by our medical experts in musculo-skeletal, sport and exercise medicine. Our Physicians - Dr Phil Batty, Dr Matthew Stride and Dr Chris Jones have extensive experience in injury diagnosis, management and rehabilitation.

Their experience is across Football, Rugby, Olympic Sports and at the Ministry of Defence’s state-of-the-art Headley Court Medical Rehabilitation Unit. They are supported by Dr Daniel Broman for our functional evaluations. 

All our doctors, physiotherapists, osteopaths and rehabilitation  experts work closely together to ensure that the focus is on our patients, not just their injury. They meet regularly to discuss your progress. Our administration team complete the triangle of patient care, working with you to manage logistical and financial considerations. 

Of course, if you are ever in the area and want to visit our clinic to learn a little more, our doors are always open! 

You can keep up with the latest news from us on our Twitter and Facebook accounts    


COMMENTS, SUGGESTIONS & COMPLAINTS

We encourage feedback.
Should you have any comments, suggestions or complaints please raise these initially with your practitioner.
If not satisfied you may put your comments, suggestions or complaints in writing to the Registered Manager (Michael Davison) at our address: Isokinetic Medical Group, 11Harley Street, London, W1G 9PF or on email to: m.davison@isokinetic.com

Written complaints will be acknowledged within 2 working days and we aim to give a formal response to complaints within 20 working days.
You may also make comments or suggestions about this guide to the above address.

Should you be unhappy about the way in which your complaint has been dealt with, you may raise the matter with the Care Quality Commission - Care Quality Commission, Citygate, Gallowgate, Newcastle Upon Tyne, NE1 4PA
Tel: 03000 616161
Email: enquiries@cqc.org.uk
Request an Appointment and/or an Inquiry
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