Rehabilitation London - Isokinetic
Our Central London clinic is our first outside of Italy, from where we have provided world-class and innovative treatment for more than 27 years. With vast experience managing sports injuries and the injury rehabilitation process, we are a FIFA Medical Centre of Excellence, offering expert Sports Medicine consultations, effective rehabilitation treatment and recovery programmes.
WHAT WE DO
Although we do work with professional athletes and sporting organisations, we treat people at all levels of sport, whatever their injury. We seek to provide patients with a diagnosis, physio, integrated rehabilitation services and a recovery from a wide range of orthopaedic and musculoskeletal problems. Knee injuries are our speciality, especially issues affecting the anterior cruciate ligament (ACL) – although we are equally effective at treating a wide range of acute or chronic injuries sustained playing rugby, football, running, skiing, or during other sport, exercise or simple everyday life. Whatever your injury, we can offer an expert medical consultation and create an accelerated rehabilitation programme to help you recover. Book a consultation online now.
Isokinetic has revolutionised the way sports rehabilitation is delivered. We divide rehabilitation into five distinct phases and assign a doctor to case-manage each individual patient, ensuring you get the best possible care and support throughout your treatment. Learn more about our five phases. Managing patient care and the entire sports rehabilitation process is what we do best. We also have close links in the local area, London and around the world, and can assist you in finding the right orthopaedic surgeons, MRI scans, or whatever else may be necessary for your rehabilitation.
Our facilities are what you would normally expect to find only in an elite sports or military environment. We have two fully-equipped Sports Medicine consulting suites and a rehabilitation gym at the core of the building, alongside a deep water pool plus indoor and outdoor sports pitches located at Lord’s Cricket ground for further rehabilitation work. In addition to superb changing and shower facilities, patients can relax in our lounge area.
YOUR FIRST APPOINTMENT
Your first appointment will be at least a 40 minute consultation with one of our Sports Medicine Doctors – so be sure to bring any recent X-ray or other scan results when you come. We’ll cover your medical history, key lifestyle information, your expectations of recovery and personal goals. Taking all of this into account, your doctor will become your personal Case Manager, guiding you through the entire process. We may also move to the gym for an initial rehabilitation session and functional evaluation, so it is also a good idea to bringing appropriate gym kit.
YOUR JOURNEY BEGINS
Right from your first appointment your doctor will start to prepare a customised rehabilitation plan. Exercise is the key to our model of care, so you should expect to start rehabilitation sessions in the gym or pool almost immediately. Sessions typically last 90-120 minutes, although many patients like to stay longer.
PRIVATE MEDICAL INSURANCE
Many of you will have private medical insurance coverage which can be used to pay for some or all of your treatment. We are recognised by all of the major insurers for our services and have direct billing agreements with BUPA, AXA-PPP, Allianz and CIGNA. There are, however, many variations around benefits such as levels of reimbursement, annual excess and number of sessions allowed per calendar year, that mean it is often very specific to you. The most important starting point is to make your insurance company aware you are coming to see us, and ask for a pre-authorisation number (where appropriate). Even if we do not direct bill for you, we understand, that it is not always easy to manage, so we will provide all the additional support you may need to make this as simple as possible. Please just ask if you have any concerns or need help. We would hate for it to get in the way of your recovery.
HOW TO FIND US
You can reach us easily by public transport. We are based at 17a Welbeck Way in London’s West End, just a short walk from Oxford Circus and Bond Street tube stations. There is vehicle access too, should you need to be dropped off or collected at the door. Find us on Google Maps.
Later in 2014, we will move into our new permanent home at 11 Harley Street – a larger site of more than 10,000 square feet with an aquatherapy pool, three exercise gyms, an indoor desso and natural grass outdoor rehabilitation fields, all integrated with our Sports Medicine consulting rooms.
MEET THE TEAM
Our clinical team in London is led by our Sports Physicians - Dr Phil Batty and Dr Matthew Stride, consultants in Sport and Exercise Medicine, with a strong experience in Sports Rehabilitation. Their experience is across Football, Rugby, Olympic Sports and at the Ministry of Defence’s state-of-the-art Headley Court Medical Rehabilitation Unit. The clinical team is also supported by one of the world’s leading Sports Medicine specialists, Dr Peter Brukner, whose work has been rewarded with a Medal of the Order of Australia. Dr Brukner's achievements are too many to list, to read his full history, click here. All our doctors, sports physiotherapists and Sports Science experts work closely together to ensure that the focus is on our patients, not just their injury. Our administration team complete the triangle of patient care, working with you to manage logistical and financial considerations.
Of course, if you are ever in the area and want to visit our clinic to learn a little more, our doors are always open!
You can keep up with the latest news from us on our Twitter and Facebook accounts
We encourage feedback.
Should you have any comments, suggestions or complaints please raise these initially with your practitioner.
If not satisfied you may put your comments, suggestions or complaints in writing to the Registered Manager (Michael Davison) at our address:
Isokinetic Medical Group 17a Welbeck Way London W1G 9YW
or on email to:
Written complaints will be acknowledged within 2 working days and we aim to give a formal response to complaints within 20 working days.
You may also make comments or suggestions about this guide to the above address.
Should you be unhappy about the way in which your complaint has been dealt with, you may raise the matter with the Care Quality Commission - Care Quality Commission, Citygate, Gallowgate, Newcastle Upon Tyne, NE1 4PA
Tel: 03000 616161
Pool, Gym and Field